Terms of Service
Please read these Terms of Service ("Terms") carefully. They govern your access to and use of the pépe mobile application and related services (collectively, the "Service") operated by Frent Holdings LLC ("we," "us," or "our").
BY CREATING AN ACCOUNT, TAPPING "I AGREE," OR OTHERWISE USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
1. ELIGIBILITY
You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Service. By using the Service, you represent that you meet this requirement and have the legal capacity to enter into this agreement.
2. NOT MEDICAL ADVICE; EDUCATIONAL USE ONLY
pépe is a personal tracking and educational tool for peptides, supplements, medicines, and related wellness information. THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. Content in the app—including library articles, AI responses, dosing logs, supply tracking, alarms, and progress features—is for general informational and personal organization purposes only.
Always seek the advice of a qualified healthcare professional with questions about any medical condition, protocol, medication, or supplement. Never disregard professional medical advice or delay seeking it because of something you read or track in the Service. You are solely responsible for decisions you make regarding your health and any substances you use.
3. ACCOUNT REGISTRATION
You may need an account to access certain features. You agree to provide accurate information, keep your credentials secure, and notify us promptly at pepesupport247@gmail.com of any unauthorized use. You are responsible for all activity under your account.
4. SUBSCRIPTIONS AND BILLING
Paid features, if offered, are billed through Apple's App Store using your Apple ID. Payment, renewal, cancellation, refunds, and free-trial terms are governed by Apple's policies and your App Store account settings. We use RevenueCat and related services to validate subscription status; we do not receive or store your full payment card details.
Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel subscriptions in your device's App Store settings.
5. ACCEPTABLE USE
You agree not to: (a) use the Service unlawfully or for any unauthorized purpose; (b) misuse, reverse engineer, or interfere with the Service; (c) upload malicious code; (d) access another user's account without permission; (e) rely on the Service as a substitute for professional care; or (f) use the Service in any manner that could harm us, other users, or third parties.
6. YOUR DATA AND CONTENT
You retain ownership of information you enter into the Service. You grant us a limited license to host, process, and display your data solely to operate, maintain, and improve the Service as described in our Privacy Policy.
7. INTELLECTUAL PROPERTY
The Service, including software, design, trademarks, and library content (except your personal data), is owned by us or our licensors and protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.
8. THIRD-PARTY SERVICES
The Service integrates with third parties such as Apple, Google Firebase, RevenueCat, and content providers. Your use of those services may be subject to their separate terms and privacy policies. We are not responsible for third-party services.
9. APPLE APPLICATIONS
If you downloaded the Service from the Apple App Store, you acknowledge that these Terms are between you and us only, not Apple. Apple has no obligation to furnish maintenance or support for the Service. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any) for the app; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the Service or your possession or use of it, including product liability claims, legal compliance claims, or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
10. DISCLAIMER OF WARRANTIES
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY CONTENT IS COMPLETE OR RELIABLE.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE, OR ANY LOSS OF PROFITS, DATA, GOODWILL, HEALTH, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, ANY CONTENT IN THE SERVICE, OR ANY HEALTH-RELATED DECISION YOU MAKE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE ZERO U.S. DOLLARS (US $0). YOU ACKNOWLEDGE THAT YOU USE THE SERVICE AT YOUR SOLE RISK.
If a court or arbitrator determines that we cannot fully disclaim or limit liability to zero under applicable law, our total aggregate liability for any claim shall be limited to the minimum monetary amount permitted by that law, and in no event shall it exceed one U.S. dollar (US $1).
Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the fullest extent permitted by law.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, your violation of any law or third-party right, or any health-related decision you make in connection with the Service.
13. BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
(a) Agreement to arbitrate. You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved by binding individual arbitration, except that either party may bring qualifying claims in small claims court and either party may seek injunctive relief for intellectual property misuse.
(b) Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.
(c) Arbitration rules. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this section. The Federal Arbitration Act governs the interpretation and enforcement of this section.
(d) Process. Before filing arbitration, the party must send written notice to pepesupport247@gmail.com describing the Dispute and desired resolution. If not resolved within 60 days, either party may commence arbitration.
(e) Location and language. Unless otherwise required by law, arbitration will take place in the United States in English, and may be conducted remotely by video, telephone, or document submission where permitted by the AAA rules.
(f) Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing pepesupport247@gmail.com with subject line "Arbitration Opt-Out," your name, and the email associated with your account.
(g) Severability. If the class action waiver or any part of this section is found unenforceable, the remainder shall still apply to the fullest extent permitted by law. If the waiver is found unenforceable as to a particular claim, that claim (and only that claim) must be brought in court.
14. GOVERNING LAW
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 13.
15. TERMINATION
We may suspend or terminate your access to the Service at any time, with or without notice, for conduct we believe violates these Terms or is harmful to the Service or others. You may stop using the Service at any time. Sections that by their nature should survive termination will survive, including Sections 2, 10–14, and 17.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time. If we make material changes, we will provide notice within the Service or by other reasonable means. Continued use after the effective date of updated Terms constitutes acceptance. If you do not agree, you must stop using the Service.
17. GENERAL
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them freely.
18. CONTACT
Questions about these Terms: pepesupport247@gmail.com